Frequently Asked Questions

It’s my first time producing an event. Are you able to help me through the whole process?

Of course! With a few decades under our belts, we’ll able to guide you and offer our professional opinions throughout. We'll work directly with you for every decision to make sure the end results are exactly what you envisioned.

How far do you travel?

As far as you’d like! While Southern California is our headquarters, we have traveled nationally and internationally for our clients and projects. We have experience managing shipping and travel logistics to any off-site location.

What does your on-site event process look like?

Our team always arrives on schedule for set up and will have it completed within the designated time window. Once load-in is finished, we remain on-site throughout the entire event. Our team operates and monitors the equipment and remains on standby should you need them. We start our tear down process as soon as it's safe to do so when the event ends. While we are quick, we are also careful to not damage property or leave any residue.

Have you worked with or in high-value real estate venues?

Yes! We are familiar with working in museums, private estates, places of worship, five-star hotels, and various other environments that require moving with great care and awareness. We enforce a clean, strict dress code and always conduct ourselves professionally.

What types of budgets do you typically work with?

We produce hundreds of events each year and work with an array of budgets. We have had ones start around a few hundred dollars and range up to a few million dollars. Regardless of your pricepoint, we are ready to make exceptionial for you. Let us know how we can help!

I have a VERY last minute event to put together. Do you work on short timelines?

Absolutely! We have successfully produced events with as little as 24 hours notice. Our team is always ready to hustle and make it happen.

Our event is extremely important and will be seen by thousands. Do you have experience with this?

Yes! We regularly work with celebrities, Fortune 500 CEO’s, crowds with thousands of people, major politicians, live award shows, and much more. Our team is well accustomed to performing in these high-profile and stressful environments. We take pride in always remaining professional and being exceptionally thorough.

I work with a Nonprofit - do you offer special support for these organizations?

Yes! We work with dozens of Nonprofits throughout the year and believe in giving back to the communities around us. Click here for more information about how we support Nonprofit Organizations, click here to contact us with questions, or click here to create a quote!

How long does your load-in process take?

Every event is unique in its logistics, needs and time windows. We have accomplished consideralbe event load-ins within two hour windows as well as large, multi-week installations for major projects. We work with you to determine when your deadline is and how to best approach the process.

My event requires permits. Can you help me pull them?

Definitely! Depending where your event will be located, we are more than happy to partner with local municipalities to ensure your event has proper permit coverage. If the city requires technical permits (for generators, structures, etc.), we have no problem pulling those ourselves.